Refund policy

Refund/Return Policy

***Please note no refunds are available once medication has been dispensed by a pharmacy***

Once you are cleared by a medical provider, a medication order is placed, and the pharmacy has dispensed/sent the medication we are unable to refund you.

The only exception to this is if there was a pharmacy error, in which place please contact Avalon Aesthetics and Wellness via email with documentation and images of the incorrect medication and we will ensure this is corrected with the pharmacy or issue a refund if a correction is not possible.  Please be aware of concentrations such as ordering 5mg vials and getting a 2ml vial with a 2.5mg per ml concentration rate – this equals 5mg.

If you have paid an upfront fee and are deemed ineligible by a licensed medical provider to receive the services you paid for, we will apply this as a credit to another service or you will be refunded.  

You can reach out with questions to info@avalonaestheticsandwellness.com